Frequently Asked Questions
FAQ's
Welcome to the GTA Customs FAQ page!
Here, we answer the most common questions about our automotive services, from Paint Protection Film (PPF) and Ceramic Coatings to Window Tinting, Detailing, Vinyl Wraps, and more.
General Questions
Where is GTA Customs located?
Our head office is in Mississauga, Ontario, with a secondary location in London, Ontario. Both facilities offer state-of-the-art equipment and professional installations.
Do I need to book an appointment?
Yes, appointments ensure we can dedicate the proper time and care to your vehicle. Walk-ins may be accommodated, but availability is limited.
How long will my service take?
Service times vary depending on the type of work. A detailing session may take a few hours, while full PPF or Ceramic Coating installations can take multiple days. We provide an estimated timeline during booking.
What payment methods do you accept?
We accept major credit cards, debit, and e-transfer. For wholesale or fleet services, invoicing options are available.
Paint Protection Film (PPF) FAQs
What is PPF and why do I need it?
PPF is a transparent urethane film applied to your vehicle’s painted surfaces to protect against rock chips, scratches, and other environmental damage. It preserves the value and appearance of your vehicle.
How long does PPF last?
With proper care, XPEL PPF can last 5–10 years, depending on exposure to sunlight, climate, and maintenance.
Can PPF be removed?
Yes, PPF is fully removable without damaging your paint. Our certified installers ensure a clean and precise removal.
Do you offer partial and full coverage PPF?
Yes, we offer essential, commuter, sport, and performance packages for partial and full coverage. Custom coverage is also available.
Will PPF yellow or bubble over time?
We use premium XPEL films (Ultimate Plus 8mil, UltimatePlus10 10mil, and Stealth Matte) which are resistant to yellowing, bubbling, and staining.
Can I wash my car after PPF installation?
Avoid high-pressure washing for the first 48 hours. After that, standard washing is safe; avoid harsh chemicals.
Ceramic Coating FAQs
What is Ceramic Coating?
Ceramic coating is a liquid polymer applied to your vehicle’s exterior that chemically bonds with the paint, providing a hydrophobic layer that repels water, dirt, and contaminants.
How long does a ceramic coating last?
XPEL Fusion Coatings last up to 7 years with proper maintenance.
Can I apply wax over a ceramic coating?
Wax is not required and can interfere with the coating’s hydrophobic properties. Maintenance washes and XPEL-approved detailing products are recommended.
How do I maintain my ceramic coating?
Regular washing with pH-neutral soap and periodic inspection are recommended. Avoid abrasive cleaners or high-pressure jets directly on the coating edges.
Window Tinting FAQs
What types of window tint do you offer?
We install XPEL CS, XR, and XR Plus films, which provide heat rejection, UV protection, and glare reduction.
Is window tint legal in Ontario?
Yes, we install tints within Ontario’s legal limits. Our team ensures compliance with visibility and reflectivity regulations.
How long does tint take to cure?
Tint generally cures within 7–10 days. Avoid rolling down windows during this time.
Detailing FAQs
What does detailing include?
Detailing involves thorough cleaning, polishing, and protecting of your vehicle’s interior and exterior, restoring it to like-new condition. Packages vary based on your vehicle type and desired level of service.
How often should I detail my car?
For regular upkeep, we recommend every 3–6 months. Vehicles with protective coatings may require less frequent detailing.
Vinyl Wraps FAQs
What is the difference between a full wrap and a partial wrap?
A full wrap covers your entire vehicle, while a partial wrap may cover only the hood, roof, or specific panels.
Can vinyl wraps be removed?
Yes, wraps are fully removable without damage to the original paint when applied by certified professionals.
Do you offer custom designs?
Yes, our design team can create anything from simple decals to full commercial graphics and custom patterns.
Paint Correction FAQs
What is paint correction?
Paint correction is the process of removing surface imperfections such as swirl marks, scratches, oxidation, and water spots to restore a flawless finish.
How long does paint correction take?
Depending on the vehicle’s condition, correction can take 1–3 days. Multi-stage corrections may require additional time.
Headlight Restoration FAQs
How does headlight restoration work?
We remove oxidation, yellowing, and scratches using polishing and protective coatings to restore clarity and safety.
How long will restored headlights last?
With proper care, restored headlights can last 1–3 years, depending on sun exposure.
Wheel Refinishing FAQs
What services do you offer for wheels?
We provide curb rash repair, wheel refinishing, and customization via powder coating. We can also color-match or create custom finishes.
How long does wheel refinishing take?
Standard refinishing takes 1–3 days, depending on the complexity and type of finish.
Paintless Dent Repair (PDR) FAQs
What is PDR?
PDR is a technique to remove minor dents without affecting the vehicle’s original paint.
What dents can be repaired with PDR?
Small hail damage, door dings, and minor creases are ideal candidates. Severe damage may require traditional bodywork.